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  • amanda36c 2:51 pm on October 9, 2015 Permalink | Reply
    Tags: amanda36c ifriends, , , ifriends scam, ifriends skimming,   

    How The Porn Industry Banks (Part 2) 

    This is the second of a three-part series, involving the truth behind the adult industry’s camming world.

    In part one, I lightly touched on the mistreatment of camgirls by pimps in the industry. Now I’ll show how our customers are taken advantage of, by those same pimps.

    When a charge appears on John Doe’s credit card from a porn site for a purchase he did not make or one he was overbilled for, he has the choice to dispute it or suck up the loss. His ultimate decision is often based on principal, as the dollar amount is usually rather low. After all, a small erroneous charge pales in comprison to the public humiliation of having your good name attached to a legal battle with a porn site smack in the middle of it. This is where the opportunistic pigs of the porn industry capitalize. Playing on people’s vulnerabilities with such little risk allows them to continue to thrive.

    Below is an example of just one of several e-mail conversations I had with one particular site I worked for, concerning the overbilling of customers. Note: the $71.82 I mention below is my half. report1 report2

    Notice how they never addressed the overbilling issue in their response?

    The word “free” is used all over the site and in ads promoting it. To his utter delight, the customer is (rightfully) under the impression the credit card request is strictly for age verification purposes and therefore he needs not worry about charges. Once that card number is given, charges can (and often do) occur though.
    The website terms vaguely make mention of ‘premium areas’ and are loose overall with the wording. Anyone who actually takes the time to read them will discover paragraph after paragraph of legal protection. Despite this, a charge may occur, out of the blue, for a service the member never knew he was being charged for. The customer may even continue to be billed monthly, even yearly for a membership fee to the site if no action is taken to stop this.

    In many cases, it isn’t until the customer officially files a complaint in public forums (such as Ripoffreport.com and Complaintsboard.com) that the site responds with anything other than denial. Sometimes, an anonymous person (with a strong, aggressive desire to defend the site) will try to project the blame onto the customer, whose “dick in hand”, as they say, prevented him from thinking clearly or reading the fine print stating he was being charged. The customer had time though, despite “dick in hand”, to find his credit card and enter all the pertinent information it took to sign up. By then, I suppose it is safe to assume anything “in hand” would have shrunk a great deal. So, when he finally gets around to entering the girl’s room, after the credit-card signup process, that excuse of “dick in hand” can really no longer apply. Unless he is on Viagra and has one of those 4-hour long erections. Perhaps he doesn’t want to play ‘read the 5,000 character small print from boring beginning to boring end’. After all, most people assume it’s just legal stuff and skip to the ‘enter’ button, only to be met with a surprise charge on his credit card. He was told everywhere it was free (in BIG BOLD print too)! If he’s pissed off enough, needs to let off steam or believes it might actually help, his next course of action would be to file a complaint online.
    Many did:
    http://www.ripoffreport.com/r/Ifriends/internet/Ifriends-criminal-fraud-Internet-1226626
    http://www.ripoffreport.com/r/ifriends/internet/ifriends-debit-card-info-stolen-Internet-851847
    Below is a link to a typical complaint, along with the site’s response. Despite claims that the customer “chose” to access the pay-per-view area, iFriends offered a full refund of his money. Is that what “100% commitment to customer satisfaction” means? They will refund your money even if you’re clearly wrong and they’re right? They would have filed for Chapter 11 or gone bankrupt long ago if they actually had to settle with every customer they ripped off and not just the ones who caught them and went public with it.
    http://www.ripoffreport.com/r/WPIIFRIEND2-NY-MULTI-800-437-4363-FL/internet/WPIIFRIEND2-NY-MULTI-800-437-4363-FL-WPIIFRIENDS-INTERNET-800-243-9726-FL-They-are-the-b-636479

    There are a lot of he-said/she-said instances here, so even taking it with a grain of salt, it’s pretty safe to assume a fraction of those 498 complaints against them are legitimate. I can attest to the fact that it was hard, as articulate as I am, to locate the per-min rate. It was hardly distinguishable from that legal text on the Enter page. The word FREE was splattered everywhere yet the per min rate was in small print, nestled in what appeared to be legal mumbo jumbo in the middle of a long paragraph. Conveniently, the type of wording people often skip past. The charge per/min is extremely easy to miss unless you actually enjoy reading legal terms on a sex site when a girl is waiting for you in a much-promoted ‘free’ room just a mouse-click away.

    What guy in his right mind wouldn’t (with free sex on the brain, because that is what was promised) want to rush past all the legal crap right into that room where a naked girl awaits him? So perhaps in a sense, he does have “dick in hand”, but that doesn’t negate the fact that the per/min fees were furtively placed.

    The kicker was that even though the trickery was completely the site’s doing, the girl earning 50% had to absorb all chargebacks and refunds. The site’s deceptive play on words and game of ‘find the per min rate’, despite our many complaints about this in their own forums to them, never gained us any ground and they never changed a thing in that wording. Zero integrity.

    The word ‘volunteer’ comes to mind when thinking back at all the refunds and chargebacks I have had to incur working on that site. The girls are the ones who lose their time. The site loses nothing. Our earnings don’t include an hourly wage, just 50% commission. The work was physically draining at times and difficult in some cases where customers pushed us to our physical limits. We performed all sorts of nasty things only to find a lot of those sessions didn’t clear, charged back or disappeared from our stats altogether. The site still profited. They had a program in place the whole time that recorded every single session ever created on their platform, many which were edited and put up for sale outside the platform. The sites selling those were owned by the owner of iFriends himself along with his two partners, iFriends’ accountant and their lawyer in a company called RMTinfo, responsiblemediatechnologies.com (bought under Responsible Media Technologies, LLC). All three are partners in a business that sells sex videos of us all over the internet. And in case you’re wondering, no, the performer never sees a cent from those sales. She is told this is the work of affiliates. Let’s look a little closer at RMT.

    About RMT (Responsible Media Technologies, LLC):
    RMT here on Trademarkia’s site lists three owners – iFriends’ owner (Hadhazy), accountant (Albers) and lawyer (Kayton) together in a partnership. If you’re unfamiliar with these names, then note the address, 7765 Lake Worth Rd #341. That’s iFriends.
    http://www.nevadacorporates.com/corp/204138.html
    What that partnership represents is anyone’s guess but this should provide a clue …
    http://whois.domaintools.com/responsiblemediatechnologies.com
    Hint: if you view screenshot history, as seen on this page (http://research.domaintools.com/research/screenshot-history/responsiblemediatechnologies.com/#), you will see Responsiblemediatechnologies.com on top as the screenshot they chose as representing the site TotallyFreeCams (yet shown as being owned by Webpower, Inc, iFriends here in the official ownership records http://whois.domaintools.com/totallyfreecams.com).

    rmt1
    This is the screenshot on the far right of the same page (http://research.domaintools.com/research/screenshot-history/responsiblemediatechnologies.com/#0), shows the dot com and llc are one in the same, not two separate entities. For anyone who might be confused (and rightfully so).

    rmt2

    This is how they bank.

    Let’s scoot back over to RipoffReport’s website to compare the number of complaints against them versus one of their biggest and oldest competitors.

    http://www.ripoffreport.com/reports/search/ifriends

    http://www.ripoffreport.com/reports/search/myfreecams

    Those are a lot of complaints, even considering one of those sites was in business 5 years longer than the other. Let’s compare them to one of the internet giants then. Take Microsoft, for example, who have been around a lot longer and are far more hated than iFriends. Even Microsoft, as big as they are, only double iFriends in number of pissed off customers. Again, these complaints can’t all be wrong.

    It wouldn’t be fair to omit the overbilling of the customers though. It is, after all, a huge part of the site’s success. Years worth of the same so-called glitches that were never fixed, leads one to wonder if they were purposely put there. Any sane person would say “Why would they do that? Surely they would lose money.” But would they?

    There are few reasons a site would deliberately create glitches. Here’s some insight into how the billing works, in conjunction with the videochat timer and then a very interesting observation;

    When a member enters the room, he is immediately charged the rate of one minute, regardless of whether he stays the full minute or not. So he’s watching a hot girl on cam when all of a sudden, her video freezes. He either clicks the back browser intending to re-enter the room, thinking it was his connection, or he just refreshes the page. The charge stops at that point and a new charge is created once he re-enters the room. He likely doesn’t realize that a simple refresh creates a brand new charge (extra minute tacked on) even though he did not technically leave the room. It’s the stop and start of video buffering that causes the system to reboot the timer, but an ongoing ‘glitch’ is what created the need to re-try the page in the first place. Convenient. In fact, each time he clicks to refresh the page (and he will if the video freezes a lot), a new charge with that extra minute applies. Why fix glitches? Just tell the customers it’s their internet connection or the girl’s. Too often, no one is the wiser. The time of entry can go back as far as 2 minutes, in fact. Never quite understood that myself but then we’re not given the seconds to look at. Conveniently. Look at this poor guy’s charges. I’m sure this was the result of his internet connection, or perhaps my own. Yeah, that’s it. Spiteful little bastards, aren’t they? Those internet service providers! Oh but I shouldn’t jump to that assumption when it could just as easily have been the pig jumping over the moon interfering with his connection to the site. Maybe it’s Maybelline. What do you think? I have tons more screenshots. This is just a sample.

    overbilling

    So, a few bucks here and there, right? No big deal. It could, in fact, even be legal. I’m not a lawyer. What do I know? Add up all those charges though and at the end of a very eventful day, glitches are certainly not their worst enemy, are they? Remember, these glitches get reported all the time, yet they don’t get fixed. Convenient. Adds up to big numbers. Do the math. This is a site that boasts members in the millions, by the way. Now do the math.

    When a customer kicks up a stink over a charge (or several) they never agreed to, typically the site will negotiate a refund and widdle it down to an amount that satisfies the customer, should he be brave enough to threaten court action. The site eventually agrees to a full refund of everything the customer spent, if they feel the threat is real. Any sort of judicial intervention would likely result in a criminal investigation and that’s a can of worms this particular site must work hard to avoid at all costs.

    For every one John Doe that complains publicly, there are thousands who don’t. Once again, the site banks … and the money is insane.

    In some instances of overbilling, even the girls were blamed. To clear the air on this, the girls do not bill the customer. The one to go after is that name beside the credit card charge. So when a camgirl is blamed for a wrongful charge or overbilling of any sort, know it is not her doing and feel free to dispute the charge with your bank, then take action to replace that card with an entirely new one (see below advice). Unless you trust a company who you know to be liars, with your credit card information.

    Defensive behavior is typical of someone taking advantage of you. It presents itself in their reactions and mannerisms over time. I learned this the hard way. Keep an eye out for those who appear exceptionally talented at shifting the blame onto others, usually in a condescending manner. When alerting them to existing problems seems pointless, you can be certain they are well aware. Initially, they will play dumb and when they realize that isn’t working, they shift to denial mode, pointing the finger at the performers, the customers, the weather, internet connections, the alignment of the moon and stars before checking into it or accepting any responsibility for it possibly being their end. Sounds familiar?

    Some things to keep in mind:

    If you must visit a camming site, or have a favorite girl that you like to support and enjoy time with, only use a debit credit card. This allows you to control the amount that can be billed to you and if left empty afterward, helps to avoid recurring charges that may suddenly appear at a later date. Watch for overbillings. Be diligent when it comes to charges on your card.

    If you’re ever screwed over by a porn site:

    1) If you used a credit card to sign up, and were overcharged on that card (more than once), cancel it immediately. Have your bank issue you a new one with an entirely different number sequence. Same goes for debit credit card users. Remember, you only have 90 days to dispute a charge with your credit card company.

    2) Without divulging any personal information, report it in detail, using an alias on either (or both) of these sites –

    http://ripoffreport.com

    http://complaintsboard.com

    3) File a complaint with the FBI’s IC3 division. https://www.ic3.gov/complaint/default.aspx The more reports they receive against a particular company, the more they will be forced to take action.

    4) File a complaint with the BBB. They can’t afford to have too many complaints here. They’ll settle quickly, like they did with this guy … http://www.bbb.org/southern-nevada/business-reviews/internet-services/ifriends-in-las-vegas-nv-82523/complaints#breakdown

    bbb

    In part 3, I will be discussing how they bank on the affiliates. You might want to grab some hot buttered popcorn for that one. Stay tuned.

    Comments or questions? Please feel free to contact me publicly or privately on Twitter (@amanda36c) or by e-mail (amanda36c@gmail.com).

     
    • Artlessly Creative 1:35 pm on October 11, 2015 Permalink | Reply

      Are you seriously complaining about ifriends? You’re lucky they allowed you to come back. I would think being banned from as many sites as you have, you would reevaluate your position in life.

      Like

      • amanda36c 7:27 pm on October 11, 2015 Permalink | Reply

        No, I’m not complaining, I’m exposing your frauds. I’m “lucky” they allowed me to come back? So you can steal from me? Use me to report the many “doozies” of glitches so that you could better hide the thefts? You mentioned “many” sites? I’d say both the sites you’re referring to are one and the same, closely in bed together. Let’s just call a spade a spade. “Reevaluate” my position in life? This isn’t about me. Why turn this on me? This is a classic example of the ‘blame game’ I was referring to so much in the above article. Thanks you for making my point. Perhaps you should reevaluate the way you treat others. You know what you have to do. Look at your comment. Who’s the one that needs help? Come on … https://amanda36c.wordpress.com/2015/03/15/who-wants-a-website/#comment-14427

        Like

        • Artlessly Creative 10:28 pm on October 12, 2015 Permalink

          Who is the “you”, you are referencing? Certainly you don’t think I’m affiliated with ifriends do you?

          Like

        • amanda36c 9:18 am on October 13, 2015 Permalink

          Your ip shows you out of Florida, you are quite defensive of them and the anger I am sensing in your replies tell me you are taking my article very personally. Where from do I draw that obvious conclusion? You are a barrel of laughs. Thanks for entertaining my readers.

          Like

      • Sexy Princesses 8:40 am on October 13, 2015 Permalink | Reply

        Wow, what a shitty little comment to leave on Amanda’s blog when she’s simply trying to shed light on unethical behavior in the adult industry. Like, who the fuck are you? I’m glad that Amanda is smart, strong and not easily discouraged by such abusive behavior. I personally feel extremely lucky that a camgirl exists who isn’t just passive and acknowledges/EXPOSES that these scumbags exist.

        Like

        • amanda36c 9:41 am on October 13, 2015 Permalink

          Thank you, for not being afraid to post your thoughts. There is no way I would give anyone up to the scum in this industry anyway but people often feel the need to hide for fear of losing traffic or being blacklisted in this industry (and rightfully so). These people certainly do feel very adamant about defending iFriends. Hmmm.

          Like

        • lol 7:51 pm on January 23, 2016 Permalink

          Too bad you are amanda. still the same since the studio days.

          Like

        • amanda36c 11:33 am on January 24, 2016 Permalink

          Wow, you think I made up the name Sexy Princesses, just so that I could post on my own blog? Newsflash – that’s your game, not mine. You’re the one commenting on my articles, not the other way around. This is my blog and I post as Amanda36c here. I stand behind everything I write and everything even remotely questionable is backed up with screenshots and links. You’re the one coming in here with these useless, insignificant insults and accusations, nothing more.

          It’s also interesting how you toss around accusations of me pretending to be someone else when you use a proxy service to hide your ip. You sure do go through a lot of trouble (proxy to change your ip, fake email address to post this, fake name and useless comment) just to post to my blog.

          If this is another of your ridiculous and baseless attempts to discredit me, you really should consider a career change. Pretending to know me from my ‘studio days’? You’ve got to do better than that. I’ve mentioned many times, in the iFriends forums as well as all over the internet, where I got my start, so the fact that I worked in a studio isn’t exactly classified information.

          Listen up idiot … who you are is obvious. Get over the paranoia. It will only make you look as guilty as you are. For the record, Sexy Princesses is not me. You can choose to believe me … or don’t. I really couldn’t care less what you think. I have a life to go live now, so I suggest you do the same.

          Like

      • Elliot Ness 12:04 pm on February 7, 2016 Permalink | Reply

        Artlessly Creative,

        Strange how you used the word “come back” in your statement, ” You’re lucky they allowed you to come back.” instead of the word go back. The use of the word come back implies that you are with Ifriends where as you should have used “go back” in order to show the opposite. This is how a person who is not connected to Webpower Inc./Ifriends would have said it. In your haste to rush into Amanda’s blog to discredit and insult her, you made a critical error in your word choice and clearly pointed out that you are with Webpower Inc./Ifriends. According to Amanda’s information, your IP actually shows out of Florida, only cements the obvious connection. Why doesn’t Allan E Hadhazy just pay the people he steals from instead of playing the childish PR games?

        Like

    • Matty 9:32 am on October 13, 2015 Permalink | Reply

      These pieces of shit ripped me off with their “Free” bullshit. The paid areas on their site are not marked boldly and despite looking very carefully, I couldn’t find the per minute rates for the girls. My CC was getting charged long after I stopped going to their site. I even cancelled my membership in a big star’s fanclub but ifriends charged me for three extra months after the date. I confronted their customer service people about my charges only to be offered a credit to use on their site. They took my money without my permission and then tried to get me to spend the money on their site that I never wanted to in the first place. I told them I was going to the police about their extortion and they agreed to refund me all my money. ifriends had my money for over 6 months before I received it back. I cancelled my CC immediately after receiving the money back. I now refuse to give my CC to any porn site anymore. Why aren’t the police investigating them? How is ifriends even still around? People should just stay away from these sites, they are criminals.

      Thanks for sharing!

      Like

    • Elliot Ness 10:17 am on October 13, 2015 Permalink | Reply

      Looks like you really struck a nerve Amanda. Ifriends had to send in their attack dog and try to spin doctor your blog article away from the topic of their scam. They seem to be pretty angry for a supposed innocent bystander. Their sole purpose is to focus the attention at the writer and get the readers to question your credibility and sanity. Zero proof to as why you are wrong or anything to debunk what you have shown about ifriends/webpower Inc.. The fraud must be weighing on them all very heavily and you, a past insider, is exposing their crimes. Can’t be very good for their scam/business. It could make the right people finally take the next step in auditing their companies.

      As for RMT, it is how the partners get their monies out of the scam. Isn’t it funny how RMT LLC is opened out of Las Vegas, NV but the websites’ domains all have an address in New Zealand. Don’t worry, Andy Kayton will make sure to change the info so as not to look like what you are saying is correct but he can’t change the Whois history records with ICANN.

      There is another well hidden company offshore that is supposedly owned and operated by someone else but it is Webpower Inc. that is really in control. This is where the IRS should start their criminal investigation.

      Amanda, why don’t you show people some of the screenshots that you showed me? They will leave no doubt that Ifriends are scamming customers, performers and affiliates.

      Like

      • amanda36c 10:47 am on October 13, 2015 Permalink | Reply

        I did strike a nerve, didn’t I? At least I’m not the only one noticing this. No camgirl, affiliate or member has any reason to be so adamant about coming to the defense of a sex site that’s ripped everyone off under the sun. There is only one company interested in defending them. It’s apparent to everyone else, just not to them in the inner circle. As much as I’d like to show those screenshots, I’d rather not. I’ve shown them enough of what they need to hide. I’m not in the mood to do them any more favours. I do have a few that will knock their socks off though. Maybe even yours, Ness. That will go into my next blog, after I expose how they’ve screwed over the affiliates. I don’t want to leave anyone out here. Thanks for your insight. As always, very informative.

        Like

    • JB 11:35 am on November 7, 2015 Permalink | Reply

      Here are JB’s comments on https://amanda36c.wordpress.com/2015/03/15/who-wants-a-website/#comment-14443

      Hey Artlessly Creative,

      Your statement “Get fucking help before you end up committing suicide.” , makes your comment an insult so don’t pretend otherwise. As for you, supposedly being qualified as an expert because a schizophrenic family member committed suicide, I have an uncle that has run a cattle farm for over 45 years so that makes me a qualified expert to know BULLSHIt when I see it! You are a moron!

      Amanda is way too strong mentally and physically to let scumbags get the best of her. She has already proven you and the others wrong on so many occasions, it has become a real joke! Tell Allan E. Hadhazy et Al and Shawn Boday to stop sending such complete idiots to make ridiculous insults and comments on her blog posts. What’s wrong – they can’t get someone to ban Amanda from her own blog, like they did in the industry forums?

      Like

  • amanda36c 8:51 pm on March 16, 2012 Permalink | Reply
    Tags: alan e hadhazy, amanda36c ifriends, , , , jaime hamed fraud, jaime hamed webpower inc, , , , , wp associates, wpi ifriends   

    The Revenue Discrepancies: Why I Left Webpower Inc./iFriends 

    I was asked, in a recent blog comment: “What made you look into your 10% reserve account and ask Webpower/Ifriends for a statement of your revenues after all those years?”.  There is no simple answer, so here it is.

    In november of 2009, I went to check my online earnings report to see what I had coming to me in the week ahead,  as I do every week. According to my pay statement, I had nothing coming to me. My next cheque was at nil. Concerned that there was an error, I phoned iFriends to let them know my pay stats was reflecting no earnings. This is when they informed me that I owed them money due to refunds.

    Below, is what showed up in my refunds list (the “V_0000017………” sequences are the specific number assigned to the member, whose handles are MACADOO1983 and TROLLYMAN).

     (MACADOO1983) Total refunded: $98.57
    V_000001791939 11/07/09 $ 13.48
    V_000001791939 11/07/09 $ 4.49
    V_000001791939 11/07/09 $ 4.49
    V_000001791939 11/07/09 $ 4.49
    V_000001791939 11/07/09 $ 22.46
    V_000001791939 11/07/09 $ 7.49
    V_000001791939 11/07/09 $ 6.74
    V_000001791939 11/07/09 $ 4.99
    V_000001791939 11/07/09 $ 29.94

    (TROLLYMAN). Total refunded: $736.71
    V_000001703833 10/28/09 $ 132.49
    V_000001703833 10/28/09 $ 38.18
    V_000001703833 10/28/09 $ 47.16
    V_000001703833 10/24/09 $ 226.80
    V_000001703833 10/24/09 $ 53.89
    V_000001703833 10/12/09 $ 3.58
    V_000001703833 10/12/09 $ 5.38
    V_000001703833 10/09/09 $ 36.82
    V_000001703833 10/09/09 $ 95.53
    V_000001703833 10/09/09 $ 59.20
    V_000001703833 10/08/09 $ 37.68

    Needless to say, I was pissed to find out that I owed them money for services I performed, which tiFriends told me were actually members “frauding the system”. I was not involved in this scam, so why was money deducted from me? I performed the service (so well, in fact, that they returned on multiple occasions). An e-mail response came to me from Webpower Inc./iFriends.

    With regards to TROLLYMAN, this was not simply an instance of a customer
    service representative making nice with a complaining viewer. This was an
    instance of what we call “true knowledge fraud,” where a customer uses valid
    information on the iFriends service without the intent to actually pay for
    their usage.

    We received a call from the bank on the customer’s behalf, and the bank
    advised that the customer indicated this was fraud. The bank sided with the
    customer in this instance, despite our ability to provide evidence to the
    contrary. Our hands, in effect, were tied with regards to the refunds that
    were issued to the customer.

    As you know, online transactions are very easy for customers to dispute,
    especially when the merchant is an adult merchant. In order to maintain our
    ability to process transactions, there are very strict guidelines as to what
    can and cannot be contested on our end with the bank. This was a situation
    where the customer took advantage of the system, and his misusage impacted
    not only you, but several other video hosts as well as iFriends itself.

    We have made the decision to issue you a bonus based on the TROLLYMAN usage
    to cover what he spent in your sessions. Our VCH support team had actually
    already started looking into this matter when they saw the refund
    adjustments come through. This bonus is being applied to your reserve
    balance for the full amount of the customer’s usage with you in your
    session.

    I would appreciate if you would maintain the confidentiality of our
    discussions on this user, as this is not information that would normally
    have been shared. The customer *is* still protected under our privacy
    policy, even if he has defrauded us. I would also appreciate if you would
    maintain the confidentiality of the outcome of this situation.

    I responded:

    About the reserves – how will I be able to track this now, to know
    the balance of what’s in my reserves, since you do not furnish us with
    this information? As far as I’m concerned, this money has not been
    issued back to me, it’s sitting in your account, collecting interest
    and the next time some jackoff like TRIOLLYMAN decides to screw me,
    it’s automatically taken off. It benefits iFriends more to have the
    money sitting in there than to simply return it to me and treat it
    like revenue I, in fact worked for. I do not often get refunds. This
    is not common for viewers to complain about something I have done
    wrong in a session. If anything, it is the direct result of problems
    with the site. You can see this clearly by reading my user reviews. I
    want my money from those sessions. I don;t know how much longer I can
    work on iFriends with all this going on, and from what I have wrote to
    you about, which all still remains unsolved.

    I am becoming more and more leery about working on iFriends now.
    Knowing that, at any time, any amount of money can be deducted from me
    with no proof of why. An explanation if I kick up a stink, but no
    solid proof. This is not right. I’m sure you’d want proof of why money
    was taken from what you earned. What if I owed you money but deducted
    money without any explanation to you? You have to ask every single
    time about deductions because I refuse to tell you anything except
    that the money was deducted from Joeblow69 on the 5th of september?
    Why doesn’t iFriends furnish us with this information? Furthermore,
    the link to e-mail the fans from our member list in the fan club
    disappears when their account becomes inactive. Why on earth would you
    do that? You should let us contact them to see what was wrong and
    possibly to get them back. There’s already a thing in place so that we
    can’t spam when sending out e-mails. It just looks like iFriends is
    hiding something, regardless if this is true or not.

     

     Webpower Inc./iFriends responded:

    I believe that when you forward along an e-mail that has attachments, the attachments from the original e-mail are not preserved. That was the problem with these attachments. You forwarded me an e-mail that cited attachments, but they did not get passed along by your email client.

    I am checking your IDCard from the inside and outside connections. I do not see QQQQQQQQQQ or JRZOOOOOOO. I only see handles that are seem to have been created by you for your IDCard. Again, can you send me a screenshot of what you are seeing? They do come through on the original e-mails, just not when you forward an e-mail that has an attachment.

    As for TROLLYMAN, as I explained to you previously, this is a situation that is considered “True Knowledge Fraud.” I am sorry that I apparently did not explain this situation clear enough. This was an instance where the user committed “True Knowledge Fraud,” and his bank backed him up on it. Sometimes, given the nature of the service provided by our site, banks are more likely to simply side with their customer, rather than review the documentation that the merchant has that would prove the legitimacy of the transactions. Banks, especially in this economy, would rather have a customer who pays their bills monthly than do something that will cause an otherwise good customer of theirs to take their business elsewhere.

    There’s no way to know when a user signs up and uses the site using valid, legitimate information that he will then turn around and charge back everything with the bank, or that the bank will honor the chargebacks after speaking with our customer service department. A chargeback is a refund for bank purposes, as the amount is still refunded back through our payment processors. The only difference is that WebPower absorbs the fees attached by the bank. Banks do charge fees per chargeback transaction, so each of those refunds you observed was also accompanied by a per-transaction fee (sometimes up to $30 per transaction) that we pay. This fee is not passed along to video hosts.

    In this instance, after careful review of the situation with our billing department, we’ve taken additional steps to make it easier to spotlight those users who have the potential to be “True Knowledge Fraud”-sters, fine-tuning some of the procedures we already have in place to catch some users before they are able to spend large sums of money in pay sessions on iFriends. If only the Psychic Hotlines of the ‘80’s could be employed to catch such customers!

    Thank you for the suggestion you have offered! I will pass it along, but would also suggest that you use the “Help Us Improve This Feature” link to send it directly through to our development queue as well. While I do have the ear of our staff, when the input comes to us via the “Help Us Improve This Feature” directly from video hosts like yourself, they tend to get reviewed and potentially implemented much quicker.

    I responded:

    Thanks for clarifying that. Attached are 2 screenshots of what I’m
    seeing in my ID Card settings page. I know what page you were looking
    at but need you to click on the AMANDA36CISME link from that page,
    which will take you right to the page with all those strange
    characters I mentioned.

    And the e-mail address on top of the page – I already changed that
    back to amanda36c_@hotmail.com a couple of weeks ago, from
    jaime@webpower.com. Somehow, it keeps reverting back to jaime.
    Hopefully it sticks this time.

    Also, someone noted that TROLLYMAN may have signed up again under
    TROLLEYMAN this time. Just a heads-up.

    There was a $280.00 reserve adjustment added to my latest cheque. What
    is it for? It doesn’t match up with any of my records.

    When cross-referencing these reports with the information derived from the online reports I have, I started to notice major discrepancies. Strange things were happening in my fan club, as well. Jaime (an employee of the company, whose job was ‘chathost support’) had her e-mail address, on a few separate occasions, kept replacing mine in my settings. She had trouble offering any believable explanation for the TROLLEYMAN/TROLLYMAN concern I had. Webpower Inc./iFriends’ response:

     

    Thanks for the screenshots! That certainly is making it easier to track
    this down. I’m working to get these purged out, as they were from the
    original iFriendsV2 testing and should no longer be on your account.

    As for the head’s up, I’ve double-checked and triple-checked the TROLLEYMAN
    account and do not see that he is linked to the TROLLYMAN account from
    before. Usage is inconsistent (heck, it’s even a different country) and
    from what I’m seeing, the new TROLLEYMAN is not the old TROLLYMAN.

    VCH Support advises me that the $280 was a reimbursement for what was
    previously deducted from the reserve account for the TROLLYMAN refunds. It
    had been done before we issued the bonus to your payouts, so this was the
    final adjustment.

    And, as requested, attached is a spreadsheet that shows what we have in your
    reserves, and the checks associated with those figures. I hope this answers
    the questions you have regarding what’s currently in the reserve. If not,
    please let me know any specific questions you have based on this report and
    I’d be happy to address them.

     

     

    The information contained in that spreadsheet didn’t match up with any of the information I had access to online in my revenue stats. The rest is all on Ripoffreport.com
    http://www.ripoffreport.com/adult-web-site/1-800-ifriends-ifrie/1-800-ifriends-ifriends-webpo-c9a5f.htm 

     

     

     

     


     

     
    • ElliotNess29 9:59 pm on March 19, 2012 Permalink | Reply

      Wow, you were smart enough to see through their games and leave from their site when you did.

      Webpower/Ifriends were clearly lying and taking advantage of you as well as the other video hosts for many years. After reading your blog, I am now more sure than ever that every one attached to the companies of Webpower/Ifriends should not only be investigated but put in jail if found to have knowledge of this fraud.

      This 10% reserve account was 10% revenue money taken from your weekly revenue and returned to you six months later, less any deduction for whatever refunds/chargebacks (which you had could see on your own refund list on their site?). Webpower/Ifriends never gave any of the video hosts a monthly account statement of all the transactions for 10% reserve account from the start of the deductions from your revenue? Nobody asked why there wasn’t a statement? What company deducts money from people that work for them on a weekly basis but never once gave them any kind of statement of accounts. I don’t even want to do the math on this number of 10% revenue withdrawn weekly for 6 months, held to make interest and any amount can be given back or not at all with no questions allowed to be asked, because the amount has to be staggeringly large.

      Let’s see if I get this straight: Webpower/Ifriends takes all your revenue amounts for Trollyman and MacAdoo away from you because they received a chargeback from the customer’s bank for fraud even though the site has proof that all the information is that of the cardholder and he has to have knowledge of the fraud. Webpower/Ifriends never contacts you about the withdrawal of your paycheck but when you call them, you are told that you now owe the site money. When you email your company contact with Webpower/Ifriends, a different story comes out to you that it is “true knowledge fraud” and their VCH support were already investigating the fraud and refund adjustments. They go on to inform you that the amounts for Trolleyman taken from you would be put back into your reserve account as a bonus and to keep it confidential. Why were other video hosts who were affected by this customer fraud not compensated for it because they didn’t complain? You emailed your contact back to complain about this treatment and you are told a whole story about how Webpower/Ifriends can’t do anything about this kind of fraud and that the videohosts were lucky that the possible up to $30 charged for all chargebacks weren’t also deducted from you. So how did Trollyman and MacAdoo spent that much money, sometimes multiple times on the same day for quite some time without raising RED FLAGS in the payments dept. of Webpower/Ifriends? They fail to see this as a potential fraud or problem but only investigate it after the fact not during the transactions themselves? It seems to me the site was at fault not any video hosts who were just doing their job while expecting the site to do their due diligence. There are so many holes in this fraud that it only leaves more questions.

      There are just so many questions that I would love for you to answer for me if you can. Here they all are about just this episode:

      -Did Webpower/Ifriends always take refunds/chargebacks from the videohosts during your time working on their site? Did Webpower/Ifriends ever explain any of the refunds/chargebacks taken from your revenues?

      -What was the $280 extra amount for and what happen to the MacAdoo refund amounts as you don’t mention anything about it so then why is it even there at the top of your blog?

      How many times was your email address in your account settings changed to this Jaime@webpower.com and what was this email account for? Why would they change your email address for testing and not put it back? What was the explanation for your email address being changed?

      -In your ripoff report file, you don’t ever explain or showed Webpower/Ifriends’ explanation as to why your revenue statements which was only available for a short period of time in your account on their site. Why were these accounts not archived for you to look back on at any time?Why were they all confidential information only when you ask for them all and showed no personnal customer information, according to you? Why did they need to speak only to your lawyer and did they ever even attempt to send you the confidentiality agreement only without the statements they had prepared for you?

      Thank you for answering my question with a blog as I had no idea it would require such a bizarre answer. I hope my new questions aren’t annoying to you.

      Thanks for your honesty.
      ElliotNess29

      Like

      • amanda36c 3:15 pm on March 20, 2012 Permalink | Reply

        To answer your questions:

        No, in the beginning, they absorbed the chargebacks/refunds. Their excuse to hand them down to us came as the result of an apparent overwhelming number of people trying to fraud them with friends and their credit cards.

        No, they never explained anything to us, with regards to those accounts or the transactions/balances, unless we specifically asked about it. Who is going to ask about every single refund? They seemed to be getting worse and worse and at one point, became too numerous to even keep track of, let alone, inquire about, one by one. All I can say about that is, when I asked, I got the standard answer “it was a true-knowledge fraud” – whatever the hell that is supposed to mean! The member truly knew he was frauding the system? Or is it that iFriends knew about it and let it continue? Look how long this supposed member TROLLEYMAN got away with this! Yes, there certainly was some ‘true knowledge’ there. I only found out about all those sessions charging back, that day I was told I owed iFriends money!

        The answer (of course, her version passed down from VCH Support) was:

        “VCH Support advises me that the $280 was a reimbursement for what was
        previously deducted from the reserve account for the TROLLYMAN refunds. It
        had been done before we issued the bonus to your payouts, so this was the
        final adjustment.”

        This is the whole problem – amounts never added up! Nothing was reconsilable with these figures I was given. My very reason for inquiring about seeing more. That’s when they clammed up, lawyered up and refused to give me a report of my 10% reserve account. Yes, they held back 10% from me, never showed me a damn thing about the balance of that acct, nor the transactions. When I asked for a report, they gave me one but I found a ton of deiscrpancies, things just not adding up with my own records, the ones they give me online. Nothing was adding up. So, I have no clue as to what happened to Macad00. Can’t make heads or tails of anything. Look at the answers I was getting. The revenue reports they showed me were an afterthought. I needed to see more. They refused to let me.

        I don’t know how many times my e-mail was changed to Jaime’s but on the few occasions I returned to that page, (cookies cleared and all), it kept reverting back to jaime@webpower.com
        This was in my account settings. Had my name, with all my information, my screennames. Noone was supposed to have access to this, except myself. Other odd things happened in there. Under the list of screennames I used, were entered a bunch of weird names that were not my screennames. I told her about that but she claimed she could not reproduce it and wanted me to send her a screenshot of what I was seeing. I did and apparently, they were using my account settings page as some sort of ‘testing’ platform. Why my page? Don’t they have a whole (active) site to tinker with? Why test with my settings? They used me an awful lot for tersting purposes. I never clued in as to why. Was it only me, or did they use others as well? My fan club was just as bad and I think was used for many test-level projects of theirs.

        They only allowed us access to reports dating back 10 weeks. Anything beyond that (going back further), you would have to request a report for. I’m not sure if they would even give it to you, but I suppose one can try. Strangely, the 10% is held for much longer than that; 6 months. Not adding up in my mind, but heck, maybe that’s just because I like to actually look at my revenues. When I am given that privelege. You know? It’s convenient to know what kind of paycheck you have coming to you. Us little chathosts must be so lucky to be given such ‘confidential’ information. 😉 Those reports weren’t just confidentail when we asked for them, they were confidential all along, before we asked, as well as after we asked. I asked why, when it contained absolutely NO personal information on the member, why I wasn’t shown this and they never did offer a response for that. Just ignored that question, even though I repeatedly asked it. They had no control in the Ripoffreport.com forums over what I stated, nor did they even attempt to resolve anything there with me. They made a very vague, general statement, to acknowledge that they saw my complaint and then ran off, never to be heard from again. Claimed my statements were “unfounded”, but then when I came back and posted a screenshot to back up what I was saying, well, they were burnt. What can you say when someone posts a screenshot, proving you a liar?

        They wanted to send my lawyer the confidentiality agreement to look over and then have me sign it. They refused to give me that statement of my 10% reserves without my signature on that ‘confidentiality agreement’ first. I didn’t have the money to lawyer up and somehow, I think they knew that. If I did, this would have gotten really ugly.

        I hope this answers most of your questions. I chose to jot this all down very quickly, in order to get all the facts down in this elongated version of what I’m trying to cram into a ‘nutshell’. 😉

        Like

        • ElliotNess29 3:18 pm on March 23, 2012 Permalink

          It answered some of my questions but it just brought a whole lot more questions which just seems to be the norm when dealing with Webpower/Ifriends, like their other 430 complaints on Ripoff Report.

          So if I have this right Webpower/Ifriends which is owned by Ex-wall Street analyst, Allan E Hadhazy who also has a computer engineering degree can’t or doesn/t bother to produce a monthly, quarterly, semi-annual or annual statements of the Video Hosts 10% reserve account from day 1. He can’t seem to be able to allow you access to, on his site’s system, your own daily revenue reports from the day you started with his site. He couldn’t even find a way to archive the information in your account with their site. His two partners, Mark N Albers, a CPA and Andrew H Kayton, a lawyer who was once appointed as a Master to the Los Angeles County Court for Attorney Fraud cases, can’t figure out that they needed to give the Video Host access to daily revenue information for more than just 10 weeks and some kind of statement of account for the Video Hosts’ 10% reserve accounts. These three SUPPOSED upstanding citizens and wealthy businessmen decided that the Video Hosts 10% reserve accounts were their very own six-month credit line. They were able to do as they pleased with the funds, return some, return all or nothing on the Video Hosts weekly revenue checks and never even have to explain or give any kind of an account statement. This is the equivalent to a company’s ownership using an employee’s pension fund as they please without ever getting permission and never showing any kind of pension plan statement or records to the employees. It is called embezzlement which against the law!

          When you decided to ask for the information which should have been given to you by law, they inform you that it is has confidential information and you will need to sign a ” Confidentiality agreement because these statements contain proprietary business information. You said on Ripoff report that your daily revenues for video chat and fans clubs only show customers handles and the amounts spent. So what’s confidential about that information or proprietary? The 10% reserve account should only have transactions and explantions of deposits, adjusts, refunds or chargebacks and the balance of the account, again where’s the confidential information? Why would it take three weeks to come up with those reports when it had to be at their finger tips at all times? This behavior by Webpower/Ifriends and the use of their General Counsel in this manner is highly suspicious and indicates something fraudulent is happening here.

          Here’s just a couple of questions more for you to answer, if you wish or even can:

          Can you access the archives of all your daily revenue reports from all the other sites you have worked on since leaving Webpower/Ifriends?

          Do any of the other sites hold back 10% of revenues for refunds/chargebacks in an account for the Video Hosts?

          Can you show me and others what you mean by multiple Fanclub accounts for the same member and an account where it looks like you weren’t ever paid for the renewals of the Fan Club memberships?

          Thanks again,
          Elliotness29

          Like

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