Misconception: A CamGirl Overbilled You

On a sex site, when an overbilling occurs and the member happens to complain to what is commonly known as ‘customer service’, he is often told billing is the performer’s responsibility. That is a flat out lie. The performer has no authority to tell the big site’s billing department to overcharge any customer at any time. We do not even have access to the members’ personal information and such a narrow view into even our own statistics, including reserve accounts, it’s a joke to think we would ever be given this kind of authority.

Even in the case of an independent performer with her own website, she still must go through a payment processor to receive payments from customers and she is not in control of the amount billed to the customer. She sets her prices with the payment processor, displays them on her site and the customer is only billed that amount. From personal experience, I have never seen an overbilling from my payment processor, Zombaio, on my customers, but have seen, first hand, and heard through customers of mine, that there are select big sites that do it all the time.

On my own website, for example, where I perform Skype shows for a fee, there is a button, which the customer clicks, with payment options to make his purchase. I receive an e-mail stating that a purchase was made. I can enter my account on Zombaio, to view the customer’s information (all except for his credit card number and expiry date).

The only way that a performer can be responsible for billing errors is if she actually owns the payment processing company that does the billing or owns the faulty program that creates the ‘error’.

Don’t fall for it when they try to pass the blame onto the girl. The billing company should be listed on the site somewhere or in their TOS.