For The Record …
I came across a tweet late last night. It was nothing out of the ordinary, just a tweet, like every other night, promoting my live show, except this one I couldn’t shake.
If this was done in a joking manner, it was of absolute poor taste. Surely there are better ways to joke around without insulting the vast majority of customers. If it wasn’t done in a joking manner, then Streamate needs not look very far to see why they’re losing customers. Anyone thinking ‘aww, lighten up, it’s just a tweet’ clearly has never held a job in customer service or ran a successful company. To call your customers “sick pervs”? I’m sorry but to me, this is unacceptable. In the adult entertainment industry, it’s easy to become desensitized to all the insults, to the point where we don’t even know a compliment from an insult anymore. It’s also easy to forget that there is a world out there where this behavior is still completely unacceptable. Despite the lax society we live in where ‘freedom of speech’ so easily gets out of hand and lines are crossed between the constitutional definition and outright humiliation, detrimental to any business, there are still a good number of folks out there willing to say ‘fuck you’ and walk away from a company that uses that approach to lure in customers. That sort of attitude would appeal to what … 1% of the entire population? Why would a company, in the ‘service’ industry choose to treat its customers this way? When has insulting your customers become socially acceptable behavior? What brainiac decided it’s alright to insult the very people that support you and pay your bills?
I’m not shocked but am very repulsed. It isn’t as though there’s no competition out there,. You’d think quality service should be top notch for a company that thrives on customer retention.